Camelot Senior Living – Central Control, LLC (CCI)
CCI and the managed affiliates (Camelot Senior Living) complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. CCI does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Central Control, LLC (CCI):
Provides free aids and services to people with disabilities to communicate effectively with us, such as: ~Qualified sign language interpreters
~Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language services to people whose primary language is not English, such as:
~Information written in other languages
If you need these services, contact our Compliance Officer.
If you believe that CCI has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with our Compliance Officer at:
1509 Dulles Drive
Lafayette, LA 70508
1-337-989-2770 / (TTY: 1-800-846-5277)
You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, our Compliance Officer is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services,Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at?https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW Room 509F, HHH Building, Washington, D.C.20201, 1-800-368-1019, 800-537-7697 (TDD).
Complaint forms are available at?http://www.hhs.gov/ocr/office/file/index.html.
ATTENTION: If you speak English, language assistance services, free of charge, are available to you.
Call 1-337-989-2770 (TTY: 1-800-846-5277).